| Owner | Enrique Carmona Águila (DCClinic) |
|---|---|
| Tax ID (NIF) | 75241216M |
| Registered address | C/ León y Castillo, 257. 35005. Las Palmas de Gran Canaria, Spain |
| Phone | +34 828 710 971 |
| Activity | Hair transplant and aesthetic medical services |
| Website | https://www.dcclinic.es |
| Contact | Contact form |
Depending on how you interact with the website, we may process the following categories of data:
We do not request special categories of data (health, ideology, trade union membership, ethnic origin, sexual orientation or biometric data) through the contact form. Please do not include this type of information in your message unless we explicitly ask for it as part of a medical consultation already underway.
| Purpose | Legal basis | Retention period |
|---|---|---|
| Handling enquiries and information requests received through the contact form. | Consent of the data subject (Art. 6(1)(a) GDPR) | While the enquiry is being handled and, afterwards, for 1 year, unless deletion is requested sooner. |
| Ensuring the security of the website and preventing fraudulent use of the forms (reCAPTCHA). | Legitimate interest of the controller (Art. 6(1)(f) GDPR) | 12 months from the event being logged. |
| Analysing website usage and producing visit statistics (Google Analytics). | Consent of the data subject (Art. 6(1)(a) GDPR) | As set out in the Cookie Policy. |
| Displaying advertising and measuring campaign results (Google Ads). | Consent of the data subject (Art. 6(1)(a) GDPR) | As set out in the Cookie Policy. |
The last two purposes are only activated if you expressly accept them in the cookie banner; you can withdraw your consent at any time from the "Cookie Settings" link in the footer.
We do not sell or share your data with third parties for commercial purposes. Your data may be disclosed to the following recipients, where necessary for the purposes described:
We maintain, or require, the corresponding data processing agreement under Article 28 GDPR with all providers who access personal data on our behalf.
Google LLC, based in the United States, provides the Google Analytics, Google Ads and reCAPTCHA services described in the Cookie Policy. Where these services involve a transfer of data outside the European Economic Area, they rely on the EU-U.S. Data Privacy Framework or on the Standard Contractual Clauses approved by the European Commission, together with any additional safeguards that may be necessary.
Data protection law grants you the following rights, which you can exercise free of charge:
To exercise these rights, write to us through our contact form stating the right you wish to exercise and enclosing a copy of an identity document. We will respond within one month of receiving your request, extendable by a further two months for particularly complex requests.
If you believe we have not properly handled your request or that the processing of your data breaches the applicable regulations, you can file a complaint with the Spanish Data Protection Agency (AEPD, C/ Jorge Juan 6, 28001 Madrid) through its website: www.aepd.es.
All the data we process comes from the data subject themselves, provided voluntarily through the website's contact form or through direct communication with us, as well as information collected via cookies when you have consented to them. We do not obtain data from third-party sources.
Fields marked as required in the contact form are essential for us to be able to handle your request. If you do not provide them, we will not be able to respond to you.
We apply appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including SSL encryption of communications and the use of reCAPTCHA to prevent automated form submissions. However, no data transmission over the internet can be guaranteed to be completely secure.
The services on this website are not aimed at minors under 14 years of age. Under Spanish law, minors under that age need the consent of their parents or legal guardians for us to process their data. If we become aware that we have collected data from a minor without such authorisation, we will delete it as soon as possible.
We do not make automated decisions that produce legal effects concerning you or significantly affect you in a similar way, nor do we create profiles from your data beyond what you have consented to regarding cookies.
This website uses its own and third-party cookies. You can find out which cookies we use, for what purpose and how to manage them in our Cookie Policy.
We may update this Privacy Policy to adapt it to regulatory changes or new services. We will always publish the current version on this same page, indicating the date of the last update. We recommend that you review this page periodically.
Last updated: 28 September 2026
